Testimonials & Reviews

Tommy W. J.

5/5 Star Rating

Submitted 12/04/23

Highly professional services

Mercedes D.

5/5 Star Rating

Submitted 12/02/23

Took her time, asked me questions about my concerns. Guided me where I could get the medication at better price.

Yu G.

1/5 Star Rating

Submitted 12/01/23

This office wasted my time and money and did not give me any service or prescription because they are not professional at their job. Dishonest. I followed their instructions after the appointment, but nothing is true. And I don’t even know who is lying. It’s like a mystery. Because I hear two different answers from their team. My first visits was on Nov.3rd, as a new patient to see Dr.I. I brought my previous dermatology medical records, to ask if I can continue my Isotretinoin process. The medical assistant Jillian and doctor told me I can pickup my prescription at Walgreens as soon as they receive my urine test from Quest Lab. So I went and did my test on Nov 4th, the office uploaded my results on 6th. But I was never able to pickup my Isotretinoin from Walgreens. I tried to contact the office nurse line, no one answered and I tried to request a callback, they did not respond. Until 11.30th which is 20+days after my first visit, it is one day before my second refill appointment, they told me they contacted Ipledge, that I still need to wait 30 days after 4th Nov to use Isotretinoin. And I can get my medication after the second pregnancy test. They can prescribe me the medication as soon as lab gives them the second test result. I understand the 30 day window. It happened before. But they messed up the window period, the 30 day window did not even start one month after my first visits. Ipledge told me the provider never register me at all. I need to be register first. Now I waited one month, two test, one blood one urine, spend countless time on calling, going to the office try to ask the clinic team. I was told different things from different people from this office. Every time, I call, I go to the office, they tell me different answers on if I need to wait another month for the process to even begin. This is the most unprofessional dermatology office I ever met. I’ve using accutane many times, because I need to relocate serval times, so I met at least three dermatologists at different places. They always take care my ipledge account. All I need to do is just wait 30 days, take lab test, and pickup the prescription. The medical team here is unorganized, lack of communication either with patients or within their team. No transparency whatsoever during the process. I had to run to the office arguing with them after the appointment, because no one answer your questions or everyone answers differently. Please don’t go here. It is not about price, customer service, it is about that they can give you correct medical instructions. I really doubt their professionalism.

Susanne D.

1/5 Star Rating

Submitted 11/30/23

I was very happy with my experience. The front desk staff was very nice and efficient. The Dr. Was great. I’d give 10 stars if I could.

Cori R.

5/5 Star Rating

Submitted 11/29/23

Efficient appointment, clean waiting room and exam rooms, thorough skin exams, kind staff

John F.

5/5 Star Rating

Submitted 11/27/23

very good -- now, no more begging - tks'

Yanseth G.

5/5 Star Rating

Submitted 11/27/23

Excelente

Scott B.

5/5 Star Rating

Submitted 11/22/23

Prompt, professional, and friendly.

Noha Y.

5/5 Star Rating

Submitted 11/21/23

Their were very professional. I saw the doctor right in time . The doctor and the staff were very nice.

Carmine B.

5/5 Star Rating

Submitted 11/21/23

Organized and efficient!

Robin W.

5/5 Star Rating

Submitted 11/20/23

Always thorough and on time.

Cairn U.

5/5 Star Rating

Submitted 11/20/23

Melissa and her assistant are fabulous. So friendly and welcoming. Melissa is a wonderful PA. Thorough and explains step by step. I wouldn’t go anywhere else!!!

Vernell P.

5/5 Star Rating

Submitted 11/19/23

Ms. Lopez, is a very professional and caring provider. We are very happy to have found Knight Dermatology and ms. Lopez.

James D.

5/5 Star Rating

Submitted 11/17/23

Prompt, compassionate and professional.

Barbara E.

5/5 Star Rating

Submitted 11/16/23

Melissa makes you feel extremely comfortable and provides excellent service. I have been to the office multiple times and had the best experience with Melissa.

Susan H.

5/5 Star Rating

Submitted 11/16/23

Always very professional, friendly, with great care and specific directions.

Robert A.

5/5 Star Rating

Submitted 11/16/23

Very professional, kind and courteous staff.

Robert W.

5/5 Star Rating

Submitted 11/16/23

Happy with the visit Efficient clear communication and follow up next appointment for my health issue

Mark H.

5/5 Star Rating

Submitted 11/16/23

Professional friendly service.

Kathyrn L.

5/5 Star Rating

Submitted 11/15/23

Excellent care and treatment!